Palm Casino Cookie Policy

Cookies are small text files placed on your device when you visit a site. They help the site work, remember your preferences and allow usage to be analysed. They can be temporary (deleted when the browser closes) or persistent (until expiry or manual deletion).

Other similar technologies are used: browser local storage, web beacons and pixels. We group these here under the term cookies, as their purpose and operation are comparable. Management sometimes differs: local storage is cleared via the same settings as cookies.

On palmcassino.nl we use four categories. Necessary cookies maintain your session and remember your cookie preferences. Functional cookies remember language and other preferences. Analytics cookies measure site use anonymously, via Google Analytics. Marketing cookies may show you relevant offers, but are only set after consent.

Here are some examples by category:

• Necessary: session cookie (anonymous ID), CSRF token (security), cookie consent (stores your choices).
• Functional: language choice, display preferences, cookie banner state.
• Analytics: Google Analytics _ga and _gid for anonymous statistics.
• Marketing: ad conversion measurement, active only after your consent.

Some cookies come from third parties like Google, social networks or payment providers. We don't have direct control over them. For more information, see the relevant provider's policy, such as policies.google.com/privacy. We pick our third parties based on reputation and legal compliance, but their cookies are formally their responsibility and policy.

We deliberately limit the number of third parties, as each extra party represents a privacy risk. External game providers often use technical cookies to make the game work inside our platform; those cookies are necessary and can't be disabled without making the game unusable. For analytics and marketing uses, we only work with partners that respect international privacy standards and are contractually bound not to combine data with other sources.

If you come across a cookie from an unknown third party, please report it to support. We check whether it's legitimate or whether it's a configuration error or a tracker that came in via an external component.

Cookies have variable expiry dates depending on type. Session cookies are deleted when the browser closes. Functional cookies usually last between 30 days and a year, with the goal of remembering preferences across visits. Analytics cookies typically last 13 months, the Google Analytics standard.

Marketing cookies have variable durations, often 30 to 90 days. You can delete them manually via browser settings or withdraw your consent via the banner. After withdrawal, the cookies in the category are deleted or disabled within a reasonable time.

On your first visit we ask for your consent via a banner. You can change your preferences at any time via settings. You can also block or delete cookies via browser settings. Note that disabling certain cookies affects how the site works.

• Chrome: Settings, Privacy and security, Cookies
• Firefox: Settings, Privacy and security, Cookies and site data
• Safari: Preferences, Privacy, Cookies and website data
• Edge: Settings, Cookies and site permissions

You can also use a browser extension that blocks cookies and trackers. That works for most sites, but can cause issues on payment or verification pages where certain security cookies are essential. In that case, allow our site temporarily or disable the extension.

Some browsers send a Do Not Track signal. As there is no uniform international interpretation, we don't treat this signal as a substitute for active consent. We ask you explicitly for your preferences via our banner, whichever browser you use. That way we make sure your choice is properly recorded and respected on subsequent visits.

Non-essential cookies are only set after explicit consent. You can withdraw this consent at any time via cookie settings or by deleting cookies via your browser. See also our privacy policy.

After withdrawal, we continue to set the necessary cookies without which the site doesn't work. Login, payment, storing the consent itself: that all requires a technical minimum. Marketing and analytics stop immediately after withdrawal and you no longer receive personalised ads.

For any question on our cookies or to have a particular cookie deleted, contact us via the help page. We answer cookie questions within one working day. For broader privacy requests, see the privacy policy.

For sensitive requests, like permanently disabling marketing cookies from a campaign or exporting data collected via cookies, additional verification steps may be required. That prevents abuse and protects your data.

Several necessary cookies play a role in responsible gambling. They remember your session timer settings, reality checks and limits, so they apply even after a temporary disconnection. Disabling necessary cookies would affect these mechanisms, which is why it's not offered in the banner.

We don't use cookies to identify or target vulnerable players with gambling-focused ads. Marketing communications to players who have requested help or paused their account are actively stopped. In practice we combine cookie data with account data and block all marketing channels until active contact resumes.

We may update this policy from time to time. Changes are published here. The latest version is from April 2026.